Facebook and Twitter Integration

Effective 03/21/2014 you can now integrate Soffront’s Online tool with Facebook and Twitter.

Now you will be able to see Social Media updates for your leads and contacts.

To connect your accounts, go to Settings -> Integration -> Social Media -> and click the Connect buttons.

You will find two Social Media buttons when you access a lead, customer, or a contact.

You can search Twitter and Facebook based on the company name (for leads and customers) and find the correct Facebook and Twitter accounts.

Find the Social Media Account and associate it to the lead record.

Now you will be able to see the latest updates from Facebook and Twitter to make a more informed decision about your lead and get talking points before contacting them.